COVID-19 Business Information

Oakville's Economic Task Force

Mayor Burton, along with the Economic Development department, Oakville Chamber of Commerce, Visit Oakville, and Oakville Business Improvement Associations have formed an Economic Task Force. The Task Force will work in collaboration to provide immediate short-term relief measures to the business community, as well as explore options to support Oakville's long-term economic recovery. Please refer to the COVID-19 Resources for Business for an overview of information and resources currently available to the business community

Economic Action Plan

On March 26, 2020, Town Council passed an Economic Action Plan for Oakville. The Plan was developed by the Economic Task Force to help address immediate and longer term concerns voiced by the Oakville business community.

1. Property Tax Assistance

  • Tax installments due dates deferred to August and October.
  • Penalty and interest for non-payment, and non-sufficient funds charges for returned payment will be waived until December 31, 2020.
  • Pre-authorized payment plans: Property owners must contact finance@oakville.ca by the 15th of the month to opt-out before payment is set to withdraw.

2. Parking Fees

  • Free parking in municipal lots and on-street parking in commercial districts.
  • Fees for monthly parking permit holders will be suspended for April 2020 and further suspensions will be assessed on a monthly basis.
  • Enforcement to continue for safety and accessibility.

3. Digital Main Street Program

The Digital Main Street Squad is a resource for small businesses to help build or enhance an online presence, promote products/services and sell online. This service is free for Oakville BIA members. For information, please contact mary.vallee@oakville.ca.

To access free online tools and webinars for small business in Ontario, visit Digital Main Street Events.

4. Planning Applications

  • Development applications received by March 18, 2020 are currently being processed.
  • Time sensitive inquires will be handled by Planning staff.
  • The Town is now accepting planning, building and development permits electronically. Visit the Electronic Permits and Applications page for details.

5. Building Permits and Inspections

  • Building permit applications received by March 18, 2020 are currently being processed.
  • Staff are reviewing implementation of a modified level of building inspections.
  • Development charge indexing effective April 1, 2020 will not apply to Part 9 residential building permits deemed complete by March 17th and Part 3 residential/ICI building permits deemed complete by March 3rd.
  • The Town is now accepting planning, building and development permits electronically. Visit the Electronic Permits and Applications page for details.

6. Signage in Commercial Districts

Additional A-frame signage on Town boulevards in the commercial districts will be allowed without a permit or fee for the duration of the COVID-19 crisis.

7. Business License Renewal

Existing business licenses that require renewal will be extended during the COVID-19 crisis.

8. Noise by-law

New Provincial legislation in response to COVID-19 restricts municipalities from regulating noise made in connection with the delivery of goods.

9. Information Resources

Economic Development staff will continue respond to inquiries and provide up-to-date information and resources to the business community. Staff are available via phone or email to provide information and support.

10. Economic Task Force

The Oakville Economic Task Force will continue to collaborate and seek feedback from the business community in order to provide on-going support.

Distantly.ca: Support Small Business from a Distance

Distantly.ca, an online donation platform for small business, is now available in Oakville. The application is easy to use and secure, and allows the community to make a direct donation to your business to help lessen the impact of the COVID-19 pandemic. As main street businesses are faced with unprecedented financial challenges, Distantly provides a creative solution to help businesses survive the pandemic. Read the News Release.

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BUSINESS RESOURCES

The following list provides an overview of information and resources currently available to the business community. The list will be updated as new details and programs are released.

Contact Economic Development staff for assistance nagivating resources for business.

Last updated: June 18, 2020

2020 Patio Applications

Through the Town of Oakville’s Commercial Recovery Initiative, a new program has been launched for 2020 which includes patios. This program supports the town-wide reopening of commercial businesses in a practical and safe manner.

What’s New for 2020

  1. Town lands, such as sidewalks and parking spaces and will be available in 2020 for patios subject to permitting requirements.
  2. Opportunities for new or extended patios on private property with temporary exemptions from required parking.
  3. Application fees related to processing permits have been waived for 2020.
  4. Municipal information and documentation required by the AGCO can be processed at the same time, if applicable.

To apply for the 2020 patio program, visit oakville.ca/business/patio-application.html.

Halton Region Public Health Guidelines

Frequently Asked Questions: Reopening of Restaurants and Patios

Source Local PPE

Prepare your business for re-opening by reviewing sector-specific guidelines to identify personal protective equipment (PPE) and supplies required to keep your employees and customers safe. 

The following list of Oakville suppliers is updated on a weekly basis. If you are a business supplying PPEs for workplace re-opening, contact econdev@oakville.ca to be added to the list.

Last update: June 9, 2020

Entripy

FRONTLINE Face Shield

Kibog Inc.

Levitt-Safety Limited

Maverick Distillery

Muir Tapes and Adhesives

Oliberte Limited

Oresus Inc

Rexall Oakville

Superior Sany Solutions Group Ltd.

Ontario Together PPE Supplier Directory

Explore the Ontario Government's complete list of Province-wide PPE suppliers: Ontario Together Supplier Directory.

Government of Canada PPE Supply Hub

The Canadian government has launched a PPE supply hub to help organizations sell and buy personal protective equipment (PPE) during the coronavirus disease (COVID-19) pandemic.  

Contribute to Canada's Response: ​Supplies and Solutions Needed

  • Call to Action: Canadian manufacturers needed - If you are a Canadian manufacturer or business that can assist Canada in meeting the need for medical supplies, your help is needed: Call to Action.
  • Supplier Opportunity: Help Canada Combat COVID-19 - the Government of Canada is seeking businesses to supply products and services in support of Canada’s response to COVID-19. For more information, visit Help Canada Combat COVID-19.
  • National Research Council of Canada (NRC) Programs: Explore NRC programs, partnership opportunities, and industry challenges to find collaborative solutions to the COVID-19 outbreak
  • Ontario Together: Province seeks emergency products and solutions - the Government of Ontario is seeking help from businesses who can supply emergency products and innovative solutions to support the response to COVID-19. The province has created a $50-million Ontario Together Fund to help companies respond. To get involved, visit Ontario Together
  • Halton COVID-19 Response: Micro PPE Procurement Portal - Local companies helping local healthcare and essential services
  • NGen: Next Generation Manufacturing Canada: NGen will invest $50 million in Supercluster funding to support companies as they rapidly respond to the COVID-19 pandemic by building a Canadian supply of essential equipment, products, and therapeutics. Project Application Guide
  • Ontario Centres of Excellence (OCE) Collaboration Platform: OCE is identifying the innovative technologies, SMEs and experts from across the province to help fill the current product and service gaps related to COVID-19. Connect with OCE if you have a piece of the puzzle (asset, technology, or product) to collaborate: OCE Collaboration Platform.

Province of Ontario

Re-Opening Information

Before your business reopens, review sector-specific guidelines and explore suppliers to source personal protective equipment (PPE) to keep your employees and customers safe. Explore Ontario's toolkit to help employers develop a Workplace Safety Plan for reopening.

Announcements

Government of Canada

Government of Canada

For a complete list of Government of Canada incentives for business, visit Support for Business.

Province of Ontario

Ontario's Action Plan includes $10 billion in support for people and businesses through tax and other deferrals to improve their cash flow, protecting jobs and household budgets.

Business Development Bank of Canada (BDC)

Export Development Canada (EDC)

Digital Main Street Grants

The Ontario government, in partnership with the federal government, is helping small businesses reach more customers through the Digital Main Street platform. The new $57-million investment to the program includes $2,500 Digital Main Street Grants available to main street businesses beginning July 1.

Oakville Hydro

Customer Support Measures to address economic uncertainty during the pandemic, including off-peak, time-of-use rates for small business 24 hours a day, seven days a week.

Mortgage Payment Deferral

Six-month payment deferrals for personal and small business mortgage payments, Canada Mortgage and Housing Corporation.

Shopify Capital

Shopify expands capital lending program to help Canadian merchants weather COVID-19. Merchants on the platform can qualify for funding from $200 to $500,000.

Canada Performs

Fund to pay professional artists for online performanes. Apply to the Fund.

Employment and Social Development Canada

Service Canada - Oakville Representatives:

Digital Main Street Program

The Ontario government, in partnership with the federal government, is helping small businesses reach more customers through the Digital Main Street platform. The new $57-million investment to the program includes:

ShopHERE Program

Small businesses and artists can apply to the ShopHERE Program to have an online Shopify store created at no cost. Digital Main Street funding has been allocated to the Program to make selling online quick and easy for small businesses across Ontario.

Oakville’s Digital Main Street Squad

The Digital Main Street Squad is a resource for small businesses to help build or enhance an online presence, promote products/services and sell online. This service is free for Oakville BIA members. For information, please contact mary.vallee@oakville.ca.

To access free online tools and webinars for small business in Ontario, visit Digital Main Street Events.

Deloitte's Small Business Relief Tool

Deloitte has developed a tool to help small business owners find the right support and funding to survive the COVID-19 pandemic. Explore the tool.

Halton Region Small Business Centre

Halton's Small Business Centre will deliver services remotely, providing access to resources, tools, templates, and seminar registration.

Haltech Regional Innovation Centre

Haltech is offering virtual office hours to help our clients manage in a time of rapid change and uncertainty. Every Monday, Wednesday, and Friday the Haltech team will be available for virtual sessions along with featured advisors, guest speakers, and valuable updates.

Information Resources

PPE Suppliers Portal

Before your business reopens, review sector-specific guidelines to identify personal protective equipment (PPE) and supplies to keep your employees and customers safe. Review the Ontario Together Supplier Directory to source PPE required to re-open.

Ontario's Sector-specific Guides for Re-opening

The Province has released safety guidelines to protect workers, customers and the general public from COVID-19 as it prepares for a gradual reopening of the provincial economy: Sector-specific Guides for Re-opening

Government of Canada Business Support Tool

To help Canadians businesses navigate the number of COVID-19 programs available, the government has developed a tool to help users quickly find programs they may qualify for by answering a few simple questions: Business Support Tool.

Canadian Business Resilience Network

The Canadian Business Resilience Network is created by the Canadian Chamber of Commerce and the Government of Canada to provide businesses with the tools they need to mitigate the impact of the pandemic. Access the Network.

The Business Resilience Service (BRS) hotline allows you to connect with experienced business advisors from across Canada for guidance on which government relief programs will be most appropriate to support your small- to medium-sized business, not-for-profit or charity on how to respond and reshape amid uncertainty: To access the BRS call 1-866-989-1080 to connect with a business advisor from the accounting profession. The service is available 7 days/week from 8am – 8pm ET (5am – 5pm PT).

Deloitte's Small Business Relief Tool

Deloitte has developed a tool to help small business owners find the right support and funding to survive the COVID-19 pandemic. Explore the tool.

Trade Commissioner Service

Now more than ever, Canada is committed to supporting Canadian exporters and the free flow of essential goods and services across international borders. Explore information related to COVID‑19 and Canada's international trade:

      •   Keeping supply and trade links open
      •   Financial support and services for exporters
      •   International business travel and events
      •   Customs and borders
      •   Canada's food supply

COVID-19 and Canada’s international trade

Ontario Portal: Tackling the Barriers

Businesses can request a temporary regulation or policy to change to remove barriers hindering business and negatively impacting Ontario's supply chain, and overcome challenges created by the global pandemic. Tackling the Barriers.

Canada's Industry Strategy Council

This Council will serve as an advisory board to assess the scope and depth of COVID-19’s impact on industries and inform government’s understanding of specific sectoral pressures. By enlisting senior business leaders, the Council will build on Canada’s strong partnerships between government and industry, notably the Economic Strategy Tables, to support Canadians and their jobs. Industry Strategy Council.

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